Privacy Policy

1. Who We Are

Kurnell is an AI learning tool designed to support university students.

2. What We Collect

We collect limited personal and usage data to help improve the product and support your experience. This may include:

Personal Information:

• Name and university email address
• Course or subject affiliation

Usage Information:

• Prompts entered into the platform
• Feature usage (e.g. query volume, clicks)
• Feedback submitted
• IP address and browser type

We do not collect or request sensitive personal data (e.g. health, financial, or government identifiers) unless these are entered as prompts into the Kurnell platform.

3. Why We Collect It

We use this information to:

• Deliver the AI platform and its features
• Monitor performance and usage trends
• Improve the accuracy and relevance of results
• Provide support during the pilot
• Contact users for voluntary feedback

4. Data Storage & Security

• Data is stored securely using industry-standard infrastructure (e.g. encrypted cloud services hosted in Australia or equivalent jurisdictions).
• Access is limited to authorised members of the Kurnell team.
• We retain pilot data only for as long as necessary to support and improve the product.

5. Sharing of Data

We do not sell or share your personal information with third parties.

We may disclose data:

• To our trusted infrastructure providers (e.g. hosting, analytics tools)
• Where required by law or to comply with university policies
• In anonymised, aggregated form for research or performance reporting

6. Student Consent and Feedback

By using Kurnell during the pilot, you agree that:

• Your usage may be monitored for performance and support purposes
• We may contact a limited number of students via email to request feedback
• All participation is voluntary and feedback will be anonymised unless explicit consent is given

7. Your Rights

You have the right to:

• Request access to personal data we hold about you
• Ask us to correct or delete your information
• Withdraw from the pilot at any time by contacting us

To make a request, email us at [email protected]

8. Children's Data

Kurnell is not intended for users under the age of 16. We do not knowingly collect data from minors without parental or institutional consent.

9. Changes to This Policy

We may update this Privacy Policy during the pilot. All updates will be posted on our website or communicated via your university contact.

10. Contact Us

If you have questions or concerns, you can reach us at:

Email: [email protected]